If you get a message denying access when you try to open a file, here are some options you can try:
Check the permissions of the file or of the folder the file is saved in. Here's how:
- Right-click the file or folder, and then click Properties.
- Click the Security tab.
- Under Group or user names, click your name to see the permissions you have. To open a file, you need to have read permission
Check to see if the file is encrypted. Here's how:
- Right-click the file, and then click Properties.
- Click the General tab, and then click Advanced.
- If the Encrypt contents to secure data check box is selected, you need the certificate that was used to encrypt the file to open it.
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